Last year, at Alibaba’s Yunqi Conference, Jack Ma let everyone see the unmanned restaurant where faces can be scanned. It is understood that there will be no waiters in this future smart restaurant. You only need to order through the electronic screen table. After finishing your meal, you do not need to go to the counter to check out and you can walk out of the restaurant directly. Do you think you are enjoying the "overlord meal"?
Think too much, because the moment you walk into the smart restaurant, your face has been remembered by Alipay, and the bill consumed after leaving the restaurant will be directly deducted from your Alipay account.
Since then, the concept of unmanned restaurants has set off a wave in the industry, attracting many capitalists to join, such as Dicos, Wufangzhai, Daobundao and other companies.
Why are unmanned restaurants so popular?
So what is so special about the unmanned restaurant that it is so popular among the public?
First of all, the unique experience and shortened dining time are one of the reasons why the crowd loves it.
The transformation of "unmanned" technology has allowed many companies to get on the technology bus, and the emergence of new things is bound to attract the attention of many people. Just look at it from the perspective of the masses and the capitalists, and they have different needs and interests.
It is said that after Jack Ma showed off his Alipay unmanned restaurant concept store at the Yunqi Conference in Hangzhou last year, another fast food company soon joined the craze of unmanned smart restaurants. It was November 9, 2017. Dicos launched its first unmanned self-service smart restaurant in Shanghai. The backer behind it happened to be Alipay’s number one rival, WeChat Pay.
However, the operating models of the two restaurants are still different. Alipay uses facial verification to order food, while Dicos' unmanned restaurant mainly uses WeChat to scan the QR code on the table for self-service ordering. In this technology battle for unmanned restaurants, capitalists are following consumers' willingness to try new things and do what they want. Black technology brings unprecedented experiences, and consumers seem to enjoy it. Even if it is just a gimmick, it is enough to arouse everyone's interest and give it a try.
Moreover, 15 minutes after Hema Xiansheng subverted traditional catering with its "one-minute steamed fish" operation, according to relevant news reports, in the unmanned smart restaurant launched by Dicos this time, the whole process only takes about five minutes from the time the order is successfully placed to receiving the notification of ordering. Customers only need to follow the password prompts to the corresponding dining cabinet to pick up the meal.
Compared with traditional catering consumption scenarios where you need to queue up and wait for a long time before dining, Dicos' unmanned buffet restaurant clearly beats most traditional catering companies in terms of dining efficiency. It is understood that the operation of shortening the waiting time for meals has been praised by many people, especially office workers who have fixed working hours.